REPORTING COPYRIGHT AND TRADEMARK CLAIMS
Effective July 18th, 2023 Telenations, Inc. doing business as Giftogram
Telenations, Inc., doing business as Giftogram (“Giftogram”, “us” “we” or words of similar import) respects the intellectual property rights of third parties and expects you (or the entity you represent) as a user of our Website (the “Site”) or our products delivery and gift giving services (the “Services”) to do the same. This Intellectual Property Infringement Policy (this “Policy”) sets forth the policy of Giftogram for addressing copyright and trademark infringement claims arising from the use of the Site and/or the Services. When a reference to “trademarks” appears in this Policy, that reference means trademarks, service marks, trade names, logos, or other similar designations that identify a person or a business, as the context requires.
This Policy is incorporated by reference into the Giftogram Terms of Service as in effect from time to time (“TOS”). If there is a capitalized term appearing in this Policy that is used as a defined term and is not defined in this Policy, that term will have the meaning given to it by the TOS.
To notify Giftogram that there has been a copyright or trademark violation, please follow the instructions in Part A below for a copyright infringement claim or Part B below for a trademark infringement claim. If you are responding to a claim that you have infringed a copyright or trademark, please follow our Counter Notification Procedure in Part C of this Policy below.
A. Copyright Claims
If you have a claim for infringement of a copyright for material for which you hold the bona fide copyright and that claim arises from the use of the Site or the Services by a third party, you must first provide us a valid notice of your claim if you would like us to act upon your copyright infringement claim. For the notice to be valid for purposes of this Policy, it must be in writing. It must also contain the information required below in this Part A and any other relevant information that you wish to provide, and it must be provided to our Copyright/Trademark Agent by any of the ways described in the notice section of this Policy, which appears in Part F below. The words "Copyright Claim" should appear in the subject line to distinguish your copyright infringement claim from a trademark infringement claim.
You agree that any notice of a copyright infringement claim you provide to us that does not comply with the above listed requirements is not a valid notice of a copyright infringement claim for purposes of this Policy.
Upon our receipt from you of a notice of a copyright infringement claim that we determine to be valid, we will remove or disable access to the allegedly infringing material within a reasonable time and will then take reasonable steps to notify the alleged infringer that we have removed or disabled access to the allegedly infringing material. That removal may be temporary. (See Counter Notification Procedure; Part C of this Policy below).
Please note that the information you provide in a notice, including your name, telephone number, mailing address, and or email address, may be forwarded to the person who provided the allegedly infringing material to us and that we may publish your contact information in place of disabled content.
If we act upon a notice of a copyright infringement claim that you submit to us, you may be responsible for initiating actions that may expose you or us to legal liability. Do not submit false claims. If you are unsure whether materials on the Site or that are part of the Services infringe upon your copyright, you should consult a lawyer before proceeding with any notice to us.
B. Trademark ClaimsIf you have a claim for infringement of a trademark for which you hold a valid trademark registered with the United States Patent and Trademark Office or for which you own United States common law rights that are national in scope and that claim arises from the use of the Site or the Services by a third party, you must first provide us a valid notice of your claim if you would like us to act upon your trademark infringement claim. For the notice to be valid for purposes of this Policy, it must be in writing. It must also contain the information required below and any other relevant information that you wish to provide, and it must be provided to our Trademark Agent by any of the ways described in the notice section of this Policy, which appears in Part F below. The words "Trademark Claim" should appear in the subject line to distinguish your trademark infringement claim from a copyright infringement claim.
You agree that any notice of a trademark infringement claim you provide to us that does not comply with the above listed requirements is not a valid notice of a trademark infringement claim for purposes of this Policy.
Upon our receipt from you of a notice of a trademark infringement claim that we determine to be valid, we will remove or disable access to the allegedly infringing material within a reasonable time and will then take reasonable steps to notify the alleged infringer that we have removed or disabled access to the allegedly infringing material. That removal may be temporary. (See Counter Notification Procedure; Part C of this Policy below).
Please note that the information you provide in a notice, including your name, telephone number, mailing address, and or email address, may be forwarded to the person who provided the allegedly infringing material to us and that we may publish your contact information in place of disabled content.
If we act upon a notice of a trademark infringement claim that you submit to us, you may be responsible for initiating actions that may expose you or us to legal liability. Do not submit false claims. If you are unsure whether materials on the Site or that are part of the Services infringe upon your trademark rights, you should consult a lawyer before proceeding with any notice to us.
C. Counter Notification Procedure
If you have received a notice of copyright or trademark infringement from us, you may provide Counter Notification to us by emailing our Copyright/Trademark Agent as further described in Part F below, and by including the following with such email:
You agree that any Counter Notification of a copyright or trademark infringement claim you provide to us that does not comply with the above listed requirements is not a valid Counter Notification of a trademark or copyright infringement claim for purposes of this Policy.
Upon receipt of a valid Counter Notification as described above, Giftogram will promptly provide the complaining party with a copy of the Counter Notification and inform such party that it will replace the removed material or cease disabling access to it in ten (10) business days. Giftogram will replace the removed material and cease disabling access to it in not less than ten (10), nor more than fourteen (14), business days following receipt of the valid Counter Notification unless Giftogram first receives notice from the complaining party that such complaining party has filed an action seeking a court order to restrain you from engaging in infringing the complaining party’s copyright or trademark.
D. RETRACTIONSIf you submitted a notice of copyright or trademark infringement by mistake or would otherwise like to retract your notice, please provide us with the following:
If your account or any material you uploaded or submitted to the Site has been affected by a copyright or trademark infringement notification, you may reach out directly to the copyright or trademark owner, as the case may be, for a retraction of the original notice. We will retract the original notice upon receiving a written confirmation from the copyright or trademark owner or any person authorized to act on behalf of the copyright or trademark owner.
E. Repeat InfringersIt is our policy to provide for the termination in appropriate circumstances of access to the Site and the Services by registered users who repeatedly violate this Policy or are repeat infringers of copyrighted works, trademarks or any other intellectual property. In addition, we reserve the right at all times to suspend or terminate any account in accordance with the other provisions of this Policy.
F. Manner of Providing Notice
By Mail:
Giftogram
77 East Halsey Rd.
Parsippany, NJ 07054
Attn: Copyright/Trademark Agent
By Phone:
(973) 887-1600
Any notice by phone of a copyright or trademark infringement claim must be promptly followed up by a written notice containing the information required by this Policy for the notice to be valid for purposes of this Policy.
By Email:
info@giftogram.com