Get to Know Your Customers Day is observed four times a year—on the third Thursday of January, April, July, and October. These quarterly events are a perfect opportunity for businesses to strengthen relationships with the people who matter most: their customers.
When businesses take the time to get to know their customers, it leads to better service, stronger relationships, and increased revenue. In fact, existing customers spend an average of 67% more than new ones.
Whether you’re a small business or part of a larger organization, celebrating this day can strengthen the foundation of your customer relationships.
Why it pays to know your customers
Understanding your customers’ preferences, needs, and feedback leads to:
- Stronger loyalty: Customers who feel seen and valued are more likely to stick around.
- Higher retention: Keeping current customers is more cost-effective than acquiring new ones.
- Smarter decisions: Customer insights help guide product, service, and messaging improvements.
- Better service: Knowing what matters most to your customers allows you to serve them better.
5 Simple Ways to Celebrate Get to Know Your Customers Day
Here are easy, impactful ways to connect with your customers—and how Giftogram can help you do it.
- Send a personalized thank you: A quick note, social shoutout, or message of appreciation goes a long way. Make it even more memorable with a personalized Giftogram gift card, complete with your logo and message.
- Ask for feedback—and reward it: Use surveys or feedback to gather customer insights, then thank participants with a Giftogram. It's an easy way to show you’re listening and value their input.
- Spotlight loyal customers: Celebrate standout clients by sharing their stories or testimonials on your site or social channels. Pair the recognition with a Giftogram to show your appreciation and encourage continued engagement.
- Offer perks with built-in automation: Surprise your customers with early access, exclusive discounts, or loyalty bonuses. With Giftogram, you can automate the delivery of digital or physical gift cards in minutes using built-in integrations, Zapier workflows, or our flexible API—making perks easy to scale.
- Send a thoughtful gift: Whether it’s one client or thousands, Giftogram lets you send thoughtful, personalized gift cards in just a few clicks—perfect for bulk gifting or one-to-one outreach.
Make customer appreciation easy with Giftogram
Celebrating your customers doesn’t have to be complicated. Giftogram lets you send branded, personalized gift cards in bulk or one-by-one—in minutes.
- Customize cards with your logo, message, and colors
- Let recipients pick from thousands of popular brands
- Deliver instantly by email, text, or mail
Whether you're recognizing one VIP client or hundreds of loyal customers, Giftogram makes it easy to show you care.
Ready to get started?
Create a free Giftogram account or book a quick demo today. Start turning Get to Know Your Customers Day into a meaningful moment—and a reason for them to keep coming back.
